Privacy Policy for SnapPack

1. Introduction

SnapPack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• Store information from your Shopify account
• Order data necessary for fulfillment photo services
• Product information for photo archiving
• Customer information required for order fulfillment
• Usage data and analytics to improve our services
• Communication preferences and support interactions

3. How We Use Your Information

We use the collected information for:

• Providing fulfillment photo services for your orders
• Managing photo archives and storage
• Processing billing and subscription management
• Sending email notifications and branding
• Providing customer support
• Analyzing usage to improve our services
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security audits.

6. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations. When you uninstall our app, we will delete or anonymize your data according to our data retention policy and applicable laws.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Portability of your data
• Objection to processing

8. Third-Party Services

Our app integrates with Shopify and may use other third-party services. We encourage you to review the privacy policies of these services as they have their own privacy practices.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Through the support section in the SnapPack app
• By visiting our website at www.gosnappack.com